Terms And Conditions

By using the website, forms, or services provided by The Thirsty Filly, you agree to these Terms & Conditions. By providing your phone number through our website or forms, you consent to receive SMS communications from The Thirsty Filly, including booking follow-ups, appointment confirmations, event reminders, service updates, promotional offers, and automated marketing messages. Message frequency may vary and message and data rates may apply. Consent is not required to purchase services.

You may opt out of text communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After opting out, you will no longer receive SMS communications unless you opt in again. For assistance, reply HELP or contact us directly.

Wireless carriers are not liable for delayed or undelivered messages. By using our website and services, you confirm that the information you provide is accurate, that you are at least 18 years old, and that you will not misuse our website or communication systems.

All website content, branding, logos, images, graphics, videos, and marketing materials are the property of The Thirsty Filly unless otherwise stated. The Thirsty Filly is not responsible for carrier delays, technical interruptions, service outages, or damages resulting from misuse of the website or communications systems.

Your use of our website and services also constitutes acceptance of the Privacy Policy listed above. If you have any questions regarding these Terms & Conditions, please contact The Thirsty Filly at [email protected] or (440) 563-6225.

Privacy Policy

At The Thirsty Filly, we value your privacy and are committed to protecting your personal information. When you contact us, request a quote, submit a booking inquiry, or opt into communications through our website or forms, we may collect information including your name, phone number, email address, event details, service interests, and communication preferences. We may also collect website usage information through cookies, analytics tools, Meta Pixel, Google Analytics, and similar technologies to improve website performance, marketing effectiveness, and customer experience.

Your information may be used to respond to inquiries, provide quotes, confirm bookings, send appointment reminders, deliver customer support, provide service updates, and send promotional or marketing communications related to our services. By submitting your phone number through our website or forms, you consent to receive text messages from The Thirsty Filly, including automated marketing and informational messages related to booking inquiries, appointment confirmations, event reminders, promotional offers, follow-up communications, and service updates. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared with trusted service providers necessary for operating our business, including CRM systems, scheduling software, payment processors, and SMS communication providers. These providers are only permitted to use your information for operational purposes directly related to our services.

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, or disclosure. You may request access to your information, request corrections, request deletion of your information, or opt out of marketing communications at any time by contacting us directly.

If you have any questions regarding this Privacy Policy or your personal information, please contact The Thirsty Filly at [email protected] or (440) 563-6225.